Original review: Feb. 16, 2018 Life insurance ratings.
I am 56 years old and thought I would buy an extra policy now that I have a granddaughter. I received an application through the mail and put in my bank account information, for automatic payments. AAA decided to take out payments for 6 months. All of a sudden I get a letter saying I was denied "because of information in your Milliman IntelliScript Report. The information contained in your prescription history report assisted us in determining your eligibility for our life insurance". These were the exact words. What?? Then why did you take out $369.00 out of my bank account??!! I called, to try to get an explanation and the GIRL I spoke with transferred me to customer service, because apparently it was beyond her expertise! I was on hold for 8 minutes and 39 seconds, then disconnected!
Original review: Jan. 29, 2017
Poor company in that they misrepresent fact. Applied early December 2016 and was told I would have response by end of year. This was very important to me as I was leaving my job through which I had life insurance that was in place for the sole purpose of providing for my disabled daughter in the event of my death. I did not receive a response even though I did what was requested of me in each instance immediately. The last I heard from my agent, they had everything but records from my Dr. so I called my Dr. and found out AAA had received Dr. records early January. There is not much to my records, I saw Dr. maybe six times over 5 yr. period.
AAA expert review by Neal Frankle
The American Automobile Association has over 51 million members and the national headquarters are in Heathrow, Florida. AAA was founded in 1902.
Product variety: Besides providing roadside assistance, AAA sells term, whole life and UL. AAA started selling life insurance in 1967.
Member supported: This is a member-supported company. As a result, members might save money on life insurance needs.
Limitations: AAA offers a very limited menu of life insurance products.
Ratings: It can be difficult to find the AAA’s insurance ratings.
History: AAA is relatively new to the insurance industry.
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