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Your local agent is your best resource — even to end your policy.
While car insurance is a contract you sign with your provider, it’s a flexible one. As a policyholder, you can cancel at any time if you find a better rate elsewhere or your current insurer isn’t checking off all the right boxes.
You have a few options for terminating your policy with Nationwide. But the quickest way is to call your local agent.
Nationwide’s cancellation policy
How can I cancel my policy?
You can manage and update your coverage online, but you can’t cancel your policy online. Instead, you’ll need to contact an agent over the phone, in person or by email.
Your local agent is your best resource. But you an also call Nationwide’s general customer service line or send a letter to the provider’s headquarters.
Whichever method you choose, the insurer requires written notice before it will process your cancellation.
Info you’ll need to cancel your policy
Write a letter indicating that you’d like to cancel your policy, including:
Your name, address and phone number
Your Social Security number and date of birth
Your driver’s license number
Your Nationwide policy number
The date you’d like your policy to end
What’s the best way to cancel Nationwide car insurance?
For the speediest service, call your local agent or pop into a nearby office.
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To avoid any last-ditch sales pitch, you can mail in your written notice without calling. But Nationwide may still contact you to confirm the cancellation.
Canceling by phone
To cancel your coverage over the phone, start with your local Nationwide agent. You can find their contact information on your policy documents.
If you don’t have a dedicated agent, you can call member services at 800-882-2822 weekdays from 8 a.m. to 6 p.m. ET.
Otherwise, use Nationwide’s Find an Agent tool to narrow down a specific agent in your ZIP code. find an agent online. You’ll see a list of local agents along with their contact details.
A Nationwide agent will explain the cancellation process, which includes mailing written notice. Depending on where you live, you may also need to inform your local DMV that you’ve canceled or changed your car insurance, so it’s worth asking the agent if that rule applies to your state.
Canceling by email
To skip the phone call, simply mail your written notice to:
1 West Nationwide Boulevard
To allow time for shipping and processing, mail your notice two to three weeks before the date on which you’re hoping to terminate your policy.
Canceling in person
Nationwide is a major insurer with more than 30,000 associates in offices around the US. It’s run by a network of local agents, which could make it easy to cancel your coverage in person.
If you’re not sure where your local agent’s office is, look at your policy documents or use Nationwide’s online Find an Agent tool for a list of agents in your ZIP code.
How can I confirm my Nationwide policy is canceled?
In most cases, you’re emailed confirmation of your policy cancellation within a week or so.
If you don’t receive notice in that time, contact customer service or the agent you spoke to and ask whether your policy is officially canceled.
When is the best time to cancel or switch car insurance?
It’s a good idea to reassess your coverage whenever your circumstances change.
If any of these situations apply to you, consider shopping around for a better rate before canceling your car insurance policy:
Marriage. Recently tied the knot? You may be able to group your policy with your partner’s to cut costs.
A new home. Many companies carry multiple lines of insurance, and most offer discounts for bundling your homeowners and car insurance policies with the same company.
Improved credit. Boosted your credit score? You may find that you’re able to slash your premium with a new provider.
A new car. If you upgrade your car or merely change an old one out, take the opportunity to review your coverage. Other providers may offer a more suitable policy or attractive discounts.
A recent move. Laws vary state by state, so compare providers to ensure you’re getting the most out of your coverage. You may find another provider that better meets your needs.
Moving overseas. If you’re moving abroad for work or study, cancel your policy. Or look into suspending or pausing your coverage, if it’s temporary.
Can I cancel at any time?
Yes. Unlike other forms of insurance, you have the right to cancel your car insurance coverage at any time.
What should I consider before canceling my policy with Nationwide?
Will there be extra costs? Before you cancel your coverage, make sure to line up a new policy. To avoid an overlap in payments, figure out if it makes more financial sense to wait for your policy to end.
Does my state require proof of new car insurance? Unless you live in New Hampshire or Virginia, it’s illegal to drive without car insurance. If you’re caught, you risk fines and other penalties. You’ll could also face a higher premium when you do purchase a new policy.
How much time do I need to switch policies? Nationwide requires written notice of cancellation, so allow up to three weeks for them to review and process your request.
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Will I lose my discounts? Most insurers offer discount to new customers. But if you’re a longtime Nationwide customer, you might lose perks you’ve grown into. Take the time to compare provider discount to work out which one will service you best.
Do I have a big life change coming up? If you’re getting married, moving or buying a home soon, you might want to wait to switch providers so that you can score a better rate.
Should I cancel or adjust my policy?
Your car insurance policy should suit your situation. If your carrier no longer meets your needs or you’re not happy with its premiums, customer service or claims process, it might be worth canceling outright.
With Nationwide, you’ll get a prorated refund on your remaining premiums without having to pay a cancellation fee.
If you’re on the fence, there may be upsides to staying with your provider. For instance, you might be eligible for renewal or loyalty discounts that cut the cost of your premium. Nationwide offers a free On Your Side review every year, where an agent assesses your policy and identifies discounts and coverage options.
Alternatives to Nationwide
The car insurance market is as diverse as it is competitive, so you have plenty of options.
While there’s some admin involved, canceling your car insurance coverage with Nationwide is straightforward. You can start the process over the phone, in person or by mail and earn a prorated refund on your premiums.